Klango 3: Questions & Answers

General Questions

Question: Who are the authors of the Klango and how can I contact them?

developers of Klango are:

Maciej Muszytowski,
Sebastian Smyczyński,
Daniel Mira,
Franciszek Wawrzak,
Kamil Kaproń,
Marek Wittkowski

Please visit http://support.klango.net/ to leave a message for our team.

Klango is being build with great help from hundreds of translators, testers, moderators, administrators and other klango users.

Question: Where could I find the newest version of Klango?

If you want to update Klango already installed on your computer, please go to the Programs menu and choose item Download programs and updates. Select Klango from the collection then, and process of updating will continue automatically.

But if you want to install the Klango on a new computer, please download a current version of the Klango Installer from http://setup.klango.net

So, in summary:
1. Updates of Klango are done from Klango.
2. For completely new installation please use http://setup.klango.net

Question: Is Klango for free?

Yes. It is for free and will be for free.

Question: I would like to use Klango in my own language...

If you could be a sponsor of the translation or if you're ready to do such translation by yourself, please contact us using a form at http://support.klango.net.

Question: How can I change my login, my password or e-mail address for my account?

Changing the login name is not possible and won't be possible in the foreseeable future.

To change your password from within the Klango menus, go to
Klango - My Account - Change Password
After selecting the menu item, you will be notified that all Klango programs that are running in the background (if any) will be closed, and that you'll have to log back in to Klango after your new password has been updated. To continue with changing your password, choose the "Yes" option. To cancel, choose "No."

To change your email address enter the Klango Network menu, then My Account, My Settings and a form will open. Use this for to edit your profile data, including an e-mail address.

Question: How do I save my settings?

All settings are saved automatically. Settings of each Klango Program are independent of other programs' settings. For more info please refer to the "Klango Programs" section in the readme (available also under item "Information about the program" in the help menu).

Question: How can I change and set the Klango alarm clock to wake me up at a certain time of day?

To use the Klango alarm clock, visit Klango's "settings" menu, and choose the "Clock And Alarm" option.
When setting the time, you can use the "European" or "24 hour time" format, which looks something like the following examples:

9:00 AM American time format, is the same as 09:00 in the European format
4:00 PM American time format, is the same as 16:00 in the European format.

When Klango speak out time (for example when pressing F10) it uses your current Windows time format settings.

Question: I am blind, so cannot see the display. What does it show while in Klango and how do I turn it off or control it?

By default Klango displays help, menu and a workspace where your actions are visible. Holding shift and F3 will toggle the screen mode. When after pressing it you will hear "screen mode: only logo" it means that there is only the Klango Logo displayed on the screen.

Question: In the old klango the common and some other folders was located in the main Klango folder. Where are they now? I use Windows Vista.

Because of Windows Vista construction common folder and some others was moved to writeable location. To find this location please open file from Klango Folder named 'datadir' in a notepad. It should be something about:

C:\\ProgramData\\Klango 3

Question: What is an Avatar?

Avatar is a small sound file that should say something about you. If you have a microphone you can simply record your name with your own voice. You can send this file to klango network using avatars menu. Other users will be available to hear it.

The name derives from Internet Forums where users are able to have small images of themselves that are displayed when someone is reading their posts. You can say that Klango avatars are sound equivalent for this images.

Question: Are there any plans to implement the choice of sound cards?

Yes, such function will be available in future versions of Klango.

Question: How do I use my SAPI5 voices I already have installed?

Go to settings, and then go to speech synthesis.
You can set different synthesizers for 'main voice' and 'content voice'.
'main voice' will be used to read items build into Klango like menus.
'content voice' will be used to read text areas with forum posts, private messages etc.
This can be useful when you are using English version of Klango but you would like to read forum or webpage in other language.

Selection of those voices is divided by languages and SAPI version ( 4 or 5).

Question: How can I delete installed klango application?

It's enough to delete its folder.

In the default installation of Klango, programs are stored in C:\\ProgramData\\Klango 3\\apps\\

Question: How do I set my status?

Go to Main Menu - Klango Network - My Account - My Status.
You can also use Control F9 short-cut.

Question: How can I create prompters?

Prompters just like Polls can be accessed with Klango but to create them You need a separate program called Prompter Creator.
You can find this program in menu Programs - Download programs and updates.

Question: How can I install Klango on Flash Drive?

Just download and run regular Klango installer and when asked for installation mode select 'install to USP Flash Drive'.

Question: How do I set up Klango to work with my Twitter account?

Just go to: Menu - Klango Network - My account - My twitter settings
and follow step by step instruction.

Question: Can I use Klango to read twitter messages?

Klango itself can post new tweets.
To browse Twitter please install 'Klango Twitter' application using Programs menu.

Question: What's the difference between 'Klango' and 'Klango DX' mode?

They are using different sound engines.
Depending on Your sound card and system configuration this modes can differ in sound quality.
If one of them does not work You can try the other.
For details please refer to Klango readme.

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